Social Listening
ONLINE REPUTATION MANAGEMENT
Our powerful social media monitoring strategy is proven to increase customer lifetime value. Through our robust reputation management approach, we track and respond to client feedback in a timely, and consistent manner. We specialize in customer advocacy, and influence marketing by repurposing user-generated social content to identify and attract potential customers.
Our state of the art listening technology will assists you with precise keywords for better control over your customer complaints, along with competition keywords research for smart BI (business intelligence).
Technology Research
ENHANCED TECHNOLOGY INSIGHTS
It’s a well-known fact that inaccurate data can cost a company, a significant part of its revenue. Elixir assists its clients to align their prospect database as well as capture technology-related information required to drive critical to business decisions.
Our research team tracks thousands of technology keywords and identifies category relevant data through impact promotions. We gather competitive intelligence with insights related to your unique products and/or services offerings through profiling questionnaires, surveys, as well as backend smart BI.